Shipments and returns

Your pack shipment

  • Packages are generally dispatched within 2-6 days after receipt of payment and are shipped via UPS , DHL ,CORREOS, etc. with tracking and drop-off without signature. Whichever shipment choice you make, we will provide you with a link to track your package online.
  • As soon as we have shipped your order you will receive an email stating the DHL or UPS tracking number. You can Check the status of your order one to two hours after receiving the email via the link provided.
  • If you have a gust account, you can follow your order via the (Guest Tracking)
  • (https://zelaida.com/en/guest-tracking) section on our shop.

TRACKING